Terms of Delivery and Complaints

 Expedition:

• Orders received within 10 am will be processed on the same working day
• Orders received after 10 am will be processed the next working day

Transport:

Prices do not include costs for shipping

Payment in advance.

The Basic prices are the prices recommended for the end customer and are listed without VAT.

The basic invoice payment period is 14 days, unless otherwise agreed

The company BENNON Group a. s. reserves the right to change the price list in cases of change of exchange rate between CZK and USD or CZK and EUR, or change of transport prices by more than 5%.

In case of a difference in the quantity of goods on delivery, please contact the Customer Care Department within 3 days of delivery.

All complaints shall be governed by the applicable laws of the Czech Republic. If there is a legitimate complaint, the cost of postage shall be paid by BENNON Group a. s.